Shipping policy

 

1. Order Processing and Fulfillment

We collect and use your shipping address, order history, and delivery instructions to process and fulfill your orders. This includes:

• Order confirmation and packing.
• Coordinating with logistics and delivery partners.
• Sending shipping and delivery updates via email, SMS, or WhatsApp.

2. Delivery Partners

We share necessary personal data (name, address, and phone number) with our logistics and delivery partners only to the extent required to deliver your orders and handle any returns. All third-party recipients are bound by contractual obligations to process data only for specified delivery purposes.

 

3. Tracking and Notifications

You will receive transactional messages regarding your order status. Even if you opt out of marketing communications, service-related messages (e.g., shipping alerts) will still be sent as they are necessary for the performance of our contract with you.

 

4. Support and Inquiries

For any questions regarding your shipment, delivery timelines, or tracking, please contact our Customer Care:

• Email: support@myoshistore.in
• Address: Micro Technology #675, Sri Krishna Prowess, 4th floor, 14th Cross, 8th Main, 2nd Phase, JP Nagar, Bengaluru-560078, India